So I went to the salad-building place today in City Creek and the girl
thought I said, “Cobb”, but I said, “Club”.
So she started building my salad and I was thinking, “It looks different
than I remember from the last time I ordered it, but maybe I am confused” and I
was also sending emails from my phone at the same time so I was not super paying attention.
When we finally got to the end, she tried putting the wrong
dressing on, which was when we both realized the mistake. She changed the dressing and then apologized
for the mistake – but marked “Club” on the top.
When I reached the cashier, he looked at my ‘Club’ salad and
realized there were non-Club items, he started charging me for all of the extra
items. I didn’t know what he was doing
behind the register, but suddenly he was trying to charge me a great deal more
than the normal. I questioned him and he
said, “You have extra items ma’am”. I
tried explaining the situation to him, but he kept insisting that there were
extra items on my salad – which I already knew, thank you very much.
Lest anyone was concerned, I was aware there were extra items, but didn’t
think I should be paying $1 for each of them, since it was his employee who
clearly couldn’t hear.
He loudly announced (so others behind me could hear), “Okay ma’am, I’ll let you slide with extra
items this one time, but next time you’ll need to pay for your complete salad”…..and I
nearly reached over and slapped his face.
He made it sound like he was doing me a favor or something, which was absolutely
not the case – or like I was trying to shirk the responsibility of paying for
my salad.
Seriously.
Okay, now I’m over it.
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